Our Economy Shipping (3 to 4 days) costs a flat $4.95 per order
Our Express Shipping (1 to 2 days) costs a flat $12.99 per order
Orders over $69 automatically receive FREE Economy Shipping.
Orders of $250 or more are automatically upgraded to FREE Express Shipping.
To protect your privacy, our orders are discreetly packaged in a plain white or brown box (or padded envelope) with no mention of SutraVibes or the type of products inside the package.
We can ship to a PO BOX, however orders will be shipped via the US Postal Service only.
We ship to Alaska and Hawaii at no additional charge. Please allow for 1 to 2 additional days for delivery.
Please do not refuse your shipment. If you have changed your mind after your order has shipped, please do not open your package when you receive it. Visit our Returns Page and begin a Return Merchandise Authorization (RMA) request to begin the returns process. Our Customer Care Team will coordinate with you to have the package returned to us.
Please inform our Customer Care Team promptly in the event the address you provided is incorrect. We will make every effort to correct the address while the package is in transit. If the shipper charges a fee to modify the address while in transit, the customer will be charged for this fee.
In the event that we are unable to modify the address and the package is returned to us, the customer must pay to have it shipped again. If the customer’s order qualified for free shipping, the actual cost of shipping will be charged to have the package reshipped.
If the customer is at fault, we will charge a re-stocking fee if the customer no longer wants the package or a redelivery fee to ship the package again.
Please choose “signature on delivery” during the checkout process.
All of our packages are shipped with tracking numbers.
All orders are shipped the same day if they are placed by 2pm Eastern, Monday through Friday.
We do ship to APO/FPO addresses and packages will be shipped via the US Postal Service only. Delivery times stated during your checkout process do not apply to APO/FPO addresses as deliveries may take longer to their final destinations.